AUTHENTIC KHUKURI stands firm in delivering quality kukri and our blacksmiths and staff work round the clock tirelessly to meet customers’ demands and to satisfy customers’ needs. All our products are carefully checked, tested time and again before forwarding to the shipper. We are also proud to say that we have more than 75% returning customers who always want to buy more from us. This is the true fact itself which discloses the quality as well as customer service we offer. However, certain circumstances/situations may come where our company has to implement a refund policy. Here are a few of such policies:
In case a product other than actually ordered/sold has been sent by mistake
When payment for the same order is accidentally received/deposited twice (Duplicate Order). However, AUTHENTIC KHUKURI does not entertain refunding thus we will try to negotiate with the customer to clear the matter
If AUTHENTIC KHUKURI completely fails to deliver the product or delays well beyond the given delivery time frame
Significant flaw in quality as per AUTHENTIC KHUKURI Warranty
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